MHA | Payroll - Assistant Manager
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Payroll - Assistant Manager

Preston, Manchester, Kendal, Lancaster, Liverpool, Nottingham Payroll Posted: 28 Feb 2024 ref:
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Job description

The Role (Key Responsibilities)

  • To look after a range of payrolls and contribute to the firm’s aims to offer an accurate and quality service.
  • Assist the Payroll Manager with the introduction and set up of new client and their payrolls.
  • To review client issues and implement new procedures.
  • To provide support on the Auto Enrolment aspect of payroll and ensure that relevant and up to date procedures are in place.
  • To keep abreast of changes in legislation and share knowledge with the team.
  • To assist in compliance with all the payroll financial and legal requirements, responsibilities, and obligations.

Management of Team Members

  • To provide positive motivational leadership and integrate the payroll team in their remote and office working environments, providing technical guidance, support and coaching where required.
  • To assist the Payroll Services Manager with the daily management of the payroll team.
  • To assist with the recruitment and training of new team members.
  • To undertake staff appraisals in consultation with the Payroll Services Manager and set appropriate targets by creating and monitor staff development plans.

Client Management

  • To ensure all payrolls are processed accurately and on time, in accordance with our terms of engagement.
  • To develop existing procedures and processes for the department to continuously improve quality standards.
  • To ensure agreed procedures are adhered to consistently, developing and implementing a file review procedure for audit purposes.
  • To provide technical PAYE and Auto- Enrolment support to clients, payroll team or other staff.
  • To manage CIS administration scheme.
  • To provide PAYE Consultancy support to non-payroll clients as requested.
  • To report any errors or problems arising within payroll processing to the Client Relationship Manager immediately.
  • To ensure that adequate back up and disaster recovery plans are in place.
  • To ensure year-end and new tax year procedures are completed accurately and on time.
  • To keep abreast of developments within Payroll and deliver agreed implementation plans within the Department.
  • To deal with staff performance issues promptly and effectively, following HR procedures.

Business Development

  • To promote the payroll service internally and externally, generating new business to the department and firm as a whole.
  • To be mindful of developments in payroll software and other supporting mechanisms to promote/improve the function and efficiency of payroll services.


  • To report to the Payroll Manager on departmental performance against agreed key performance indicators, outcomes of file reviews, client service reporting.

Payroll Administration

  • To process a portfolio of client payrolls, including high profile clients, in accordance with established departmental procedures.

Essential Skills:

  • Have experience of managing complex high-volume payroll or medium sized bureau.
  • Experience of leading and delivering change initiatives.
  • Understanding of changes in legislation for payroll and related areas.
  • Positive and solutions focused.
  • Plans to make effective use of time and consistently meets deadlines and possessing excellent organisational and planning skills.
  • Methodical and compliant in terms of procedures and processes.
  • Strong influencing skills - consults and engages others.
  •  Respectful and professional, speaking positively of others.
  • Highly customer focused with particular emphasis on attention to detail.
  • Analytical and portraying maths skills.
  • Responsible and accountable for results.
  • Team player, with the flexibility to work additional hours in order to meet deadlines or unforeseen problems.
  • Good written and verbal communication skills, deliverable internally and externally.

Desirable Skills:

  • CIPP Foundation Degree in Payroll Management, or equivalent.
  •  Knowledge of CCH.
  • BACS operations and accreditation process.

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