Job description
Financial Advisor
Maintaining and coordinating a high volume of client engagements; internal or external meetings and leveraging all available technology to ensure this. (Recognises sensitivity around COVID disciplines from client and colleague perspectives.)
Conducting comprehensive reviews of client financial circumstances, current provisions, adequacy thereof, future objectives and ambition.
With integrity and excellent interpersonal and communication skills, seeks and acquires agreement with, and commitment to our service fees from the client.
Consistently and with immediacy completes comprehensive risk analysis in line with departmental procedure.
Provides holistic, thoughtful, and bespoke financial planning advice in line with all regulatory expectations and requirements and the MHA Moore & Smalley principles.
Demonstrate a dependable ‘Client First’ rhythm of activity and review for clients, taking into account and responding to the client’s changing needs and financial circumstances; remaining conscious of sometimes highly sensitive information being offered in conversations and meeting the very highest levels of confidentiality.
Build trusted relationships for long term engagement of clients and recognizing that the relationship is one that will transcend generations and their tenure and may already have done so.
Business Development
Promote ‘Financial Planning Services’ to all company clients, and to all colleagues in whatever forum provides the opportunity, generating new business for the department and the Firm as a whole.
Remain vigil and alert to competitor activity.
Report monthly or on request to the ‘Financial Planning Director’ explaining in detail performance position, including but not limited to KPI’s, Financial Metrics including Fee Income, business development opportunities, horizon planning for capacity control, work order, client service success or failure, synergy exploitation of other departments and client activity within the group, mentoring and evidence of seeking peer appraisal.
Professional Standards
Hold at all times, a valid statement of Professional Standard from an accredited body and alert the management team immediately if anything threatens this position.
Complete a minimum of 35 hours of measurable CPD, of which 21 hours must be structured in line with FCA standards.
Maintain the highest ethical standards expected of and in line with the FCA’s Treating Customers Fairly regime, and the values of the firm.
Experience, Knowledge, Skills and Qualifications required:
Essential Skills:
Competent Adviser Status.
Chartered Status or working to achieve this (Formal plan to be evidenced).
A highly developed ability to network; able to establish productive and collaborative relationships with business introducers, in person and across various media.
Understanding of legislative changes, pending and anticipated, and the impact this might have both at client level and at a strategic level, commercially and regulatory, for the company.
Excellent anticipation skills and mindset, tuned toward problem solving with a positive and solution focus.
Excellent organizational and planning skills for both client service and ensuring maximum optimization of processes.
Methodical and compliant with strict personal and professional adherence to process and procedure.
Strong influencing skills, comfortable working at all organizational levels showing discretion and integrity with colleagues; always seeking the best possible outcome for all partners to the plan.
Respectful to all, professional in conduct, consistently supportive and encouraging of those supporting and supported showing.
Client First approach and mindset.
Unfaltering focus on detail adopting at all times a ‘doing the basics brilliantly’ mindset.
Unfailing integrity, honesty and accountability for outcomes.
Champion of the team approach, a willing mentor and mentee.
A highly flexible attitude to work commitment, recognizing time is not limited or withheld in meeting deadlines or business needs.
Maintains the highest levels of attention to detail ensuring the highest standards are consistently met despite pressing deadlines; must be resourceful and have the ability to thrive under pressure, adapting quickly to unexpected events and re-prioritizing workload or engagements.
Extensive and authoritative knowledge covering all aspects of Holistic Financial Planning, including but not limited to: Pensions, Investments, Protection and other Life Offerings, Tax Planning, Trust and Estate Planning.
