MHA | Guidance on the new Flexible Working Requests Process

Guidance on the new Flexible Working Requests Process

Joanna Rose · January 12th 2024 · read

HR Solutions January 24 3

In the August Newsletter 2023 we confirmed that the Employment Relations (Flexible Working) Act 2023, has received Royal Assent, introducing changes to the current Flexible Working Requests process:

  1. Employees, who are currently limited to making one request within a 12-month period, will now be allowed to make two requests.
  2. The current requirement for employees to outline the anticipated impact of their request on the employer and suggest potential accommodations will no longer apply.
  3. Employers, currently obligated to meet with the employee when considering a request, will now directly consult with the employee. If declining the request, the employer must provide reasons and allow the employee an opportunity to present counterarguments based on statutory grounds such as the need for continuity or inability to provide working during requested times.
  4. The timeframe for concluding a Flexible Working Request process will be reduced from three months to two.
  5. Secondary legislation (The Flexible Working (Amendment) Regulations 2023) will also make Flexible Working Requests a “day one” right.

You should be aware that refusing a request on statutory grounds, without reasonable justification or full exploration of alternative options, may expose you to claims of indirect sex discrimination.

For assistance, HR Solutions can create a Flexible Working Requests policy, offer guidance on individual requests, and provide relevant template letters for conducting meetings.

Contact us Get in touch with our HR Solutions team Contact the team

This insight was previously published in our HR Solutions January 2024 newsletter

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