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HR Support Tailored for Residential Care Homes

Stephanie Pote · Posted on: February 18th 2026 · read

Running a Care Home is rewarding, but it’s also fast-paced, regulated, and people-intensive. From staffing ratios and shift patterns to safeguarding and complex pay considerations; HR challenges are part of everyday life.

For many owners and managers, handling HR and employment law in-house simply isn’t practical.

Yet getting it wrong can be costly, time-consuming, and stressful, and let’s be honest, you didn’t go into care to spend your days managing contracts, investigations, or difficult employee conversations.

That’s where MHA HR Solutions comes in.

By outsourcing your HR, you gain access to senior-level HR expertise without the cost of a full-time hire.

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HR Solutions

Whether you need ad-hoc guidance, support for a one-off situation, or a fully managed HR service, we provide flexible, affordable solutions shaped around your setting.

Our responsive service and practical advice give you the peace of mind that your staff are being managed fairly, legally, and effectively, leaving you free to focus on delivering outstanding care.

Why residential care homes partner with HR Solutions

Sector-ready contracts & policies Tailored templates for nurses, care assistants, seniors, managers, administrators, cooks, and part-time staff, ensuring compliance and clarity.
Working hours & holiday calculations: Expert guidance on rotas, rest breaks, part-time workers’ entitlements, sleep-in shifts, waking nights, and annual leave complexities
Stay compliant, stay protected Clear, up-to-date employment law advice so you remain aligned with regulations and avoid costly mistakes
Safeguarding & best practice Support with incidents, documentation, and processes to protect both your service users and your staff.
Performance & attendance management Hands-on support with underperformance, long-term sickness, and persistent absence
Handbooks & policies that work Behaviour expectations, dress code, food hygiene, disclosures, supervisions, safeguarding and more
Flexible delivery Remote or on-site support, depending on what works best for you

Tackling care sector challenges

Staffing ratios, retention difficulties, maternity returners asking for reduced hours, pay differentials affected by the National Living Wage, rota pressures, and the complexity of managing sleep-ins…. we understand the realities you face. We can help you navigate everyday challenges as well as long-term workforce strategy, so you remain compliant, confident, and in control.

Support with major HR projects

Restructuring? Merging with another provider? Facing TUPE obligations? Updating contracts and policies? We can guide you through every step, ensuring that your organisation, your staff, and your service users are protected.

Smarter HR with technology

We also partner with BreatheHR, an intuitive HR software for SMEs. It automates time-consuming admin: rotas, time and attendance, absence records, holiday requests, staff data and more, so that you can spend less time on paperwork and more time on service user care This enables you to manage your staff, their details, contractual records, absence and sickness records, and much more, in a safe and user-friendly cloud-based environment.

Protecting your setting with expert HR Support

HR Solutions gives you the reassurance that every HR matter is handled correctly, consistently, and in line with legislation, so you can lead your Home with confidence.

Affordable Senior HR expertise without the cost of a full-time hire
Flexible Ad-hoc, one-off, or retained support
Sector-focused Solutions built around the specific challenges of care settings